House Manual

We have compiled information here to help ensure a comfortable stay at Tangaroa Estate. Please take a moment to read through it before your stay.

House Key

We will provide the check-in information and key details closer to the date.

Water

Water is corrected from the roof. Please be as conservative as possible - limit showers, use the half flush on the loo, if using washing machine or dishwasher, please ensure it is a full load.

We will always make sure there is enough water for your visit on the assumption that water conservation will be honoured. If you do run out of water, please contact us immediately, but note that it can take up to 48hrs in the height of summer to get a water tank filled.

In the event of a power cut, the water will stop running. It doesn't mean you have run out of water.

All water is filtered and safe to drink.

Internet

The Wifi network is Tangaroa

The password is tangaroa

TV

Use the Panasonic TV remote.

Turn the TV on - the top left button

To watch NZ TV channels,

Input → Android TV Home → Free View

Kitchen Gas Stove & Oven

Press the ignition button (circled in red, on the far left) while turning the switch. The flame will ignite.

Gas is supplied to the house by two large gas bottles located in the wooden cage down the bank in front of the house. These have been checked and there should be sufficient supply for your stay, but if the gas stove stop running, please contact us.

We regret to say, a $50 cleaning fee will be charged if the the oven is left un-cleaned.

Weber BBQ

Simple steps to use the Weber BBQ:

Open the lid of the BBQ.
Turn the gas supply on.
Turn the burner controls to the "On" position, and press the ignition button.

Please leave the Weber as clean as you found it.

Here is a quick video of how to clean the Weber.

You can find the cleaning equipment for Weber under the kitchen sink.

Again, we regret to say, a $50 cleaning fee will be charged if the Weber is left un-cleaned.

Please ensure to turn off the gas after use.

In case of Fire

In case of fire, please call 111 immediately.

A fire extinguisher is located by the kitchen in both the main house and the self-contained apartment, as shown in the photo.

False Alarm?

The smoke alarm may activate if it detects smoke. If there is no real fire, please open the windows to clear the smoke. The alarm will turn off automatically once the smoke dissipates.

Bose Speaker

Connect your phone to the Wifi, turn on the Bluetooth and open Spotify or Apple Music to connect.

Speaker name: Waiheke Tangaroa

Power cut

Power cuts are not uncommon on Waiheke. There are torches in the laundry cupboard. If you would like to check the status of the power cut, information can be obtained from Vector on 0508 832 867, or from their website.

If the power goes out, there will not be water supply to the house.

Household Rubbish

We kindly ask that you place household rubbish in the wheelie bins located in the carport before your departure.

Blue Wheelie Bin is for Recycling, which includes glass bottles & jars, plastic containers & bottles, aluminium & tin cans, milk & juice cartons, paper & cardboard.

Red Wheelie Bin is for general household rubbish.

Rubbish is collected Tuesday morning. If you are at the property at this time, we kindly ask you to put the bins by the road on Monday evening.

Please note that any excess rubbish that does not fit into the provided bins will incur an additional fee. Alternatively, you can dispose of your rubbish yourself at the following location: Auckland Council Recycling.

Before departure

Before your departure, please ensure that:

All windows in the main house are closed and locked.
The big Māori door is properly shut and locked from the inside.
All windows and doors in the self-contained apartment are closed and locked.
All lights are turned off.
The Weber BBQ gas is turned off.
Rubbish is placed in the wheelie bins located in the carport.
The key for the self-contained apartment is returned to the dining table in the main house.

Additionally, we kindly ask all our guests to:

Please leave all used towels on the bathroom floors. There's no need to strip the beds; our cleaners will take care of the sheets and duvets.
Please report any incidents or accidents immediately. This includes, but isn't limited to, broken items (like a wine glass or bedside lamp) or soiling of rooms or linens due to spills or vomiting.

Finally, please make sure the main house door is locked.

Thank you for staying at Tangaroa Estate!